FAQ

If the clipart color is white then it will look blank in the preview image, once it is opened you will see the white clipart on a transparent background.

This will also be the case for white watermarks if you purchase a premade logo.

All our artwork is created in Adobe Illustrator.

Clipart comes in vector format EPS(illustrator) as well as high quality JPG and PNG (all included with download).

Cutting files come in SVG and DXF.

Digital papers come in high quality JPG and are 12×12 inches (30.48 cm).

Logos come in high quality JPG and PNG (all included with download).

Sewing and embroidery patterns come in PDF, sizes depend on the project and are stated within the product description.

All files come in a .ZIP format file which compresses the file size while retaining the quality of the work and makes for easier downloads.

NO. You may not share or swap any of our products or add them to image collections, doing so is in direct violation of our Terms of Use and is illegal.

NO. You cannot re-sell any products purchased from Prettygrafik Design AS IS or altered. Please see our Terms of Use for more information.

Personal and commercial use, not for resale. Please credit our shop.

For small commercial use and personal use you can contact us here with your custom order and we will get back to you with a price quote. Please include as many details as possible.  For commercial clients please contact us through our studio website at solipandi.com and we will get back to you with a quote.

Please make sure that you have unzipped or extracted the files from the .ZIP folder the files come in before trying to use them in your program or software. The files will not open in any program until they have been extracted from the compressed .ZIP file.

You will need an extraction program to unzip or open your files.The reason they are compressed it so your download is faster. There are many different programs available, we recommend WinZip (for PC users) or StuffIt Expander (for Mac users). If you are on a iphone or ipad you will need a free third party app to open .zip documents such as Winzip or izip.

Your product probably didn’t download properly. Delete the .zip file from your computer (emptying your recycle bin as well), clear your temporary internet files and try again. If you still have problems convo us.

Cricut Design Space only allows you to upload .jpg, .gif, .png, .bmp, .svg or .dxf files. We almost only exclusively use .svg files on our website. PDFs will NOT be able to be uploaded to Design Space.

You can contact me through email (info@solipandi.com). I will respond as soon as possible (within 24 to 36 hours at the most) and help you with any questions you may have.

I am sad to see you go, but you can easily click unsubscribe at the end of the email by clicking on the link that says “unsubscribe”.

If you have any more questions please contact us here.